H & H Custom Embroidery


Just a quick note to let you know we received the jackets and they are very nice. Exactly what we were looking for. You do excellent work. We are very satisfied and may order from you again in the future. Thanks again!!
Thank You 

Just a quick thank you - the towels look fabulous, and your turn-around time was awesome. He will be pleased! Thanks again!

Just a quick note to thank you for the spectacular job you did on our jacket order. They were even better than I had imagined. The guys really liked them as well. I have been doing this jacket thing for the last eighteen years as Christmas gifts to the guys and they so look forward to it. I used to order them from [XXX] but when they got bought out they were not as well made and not easy to deal with. So last year we went to [XXX] and they were ok but somewhat problematic as well and that is why we went with you this year, and I am so glad we did. You made it easy and got them to us on time for Christmas. Even after I must have blundered the authorization email. So we will be back with more orders for sure. Thank you and all who helped to get this done for us. I hope Santa was good to you all and that you have a very happy, healthy, and prosperous New Year.
Note: Competitor's names were deleted by H&H 
Happy Holidays Hannelore! 
Thank you so much for all of your time! The service I received from your company was absolutely "Outstanding"!
It has been a total pleasure working with you! I hope you enjoy your holidays.
Just a quick note to thank you deeply for such a beautiful jacket! The embroidery came out wonderfully and I am so very happy with my purchase. I will highly recommend you to my boss especially when I show him my exquisite jacket! Thank you again and please have a happy holiday!
Warmest regards,
Hi Hannelore!! 
Thank you so much for your reply and for your suggestion to change the font to "designer." I totally agree with changing the font to "designer" it is much more "airy" and not so fat and squishy. I TOTALLY appreciate your incredible level of attention to detail and customer service!!! I think I have become a "customer for life!"
Thanks again,
I ordered an apron as a gift for my husband. The customer service was outstanding, Hannelore helped me pick just the right apron and coordinating threads. I could not be more delighted with my purchase. Thanks again! 
Just wanted to let you know that my father loved the jacket and it fit perfectly! Thanks for the great custom work and the great customer service! I will definitely come back to you in the future.
I just received the aprons; they look wonderful. Everyone is very pleased. Thank you for doing such a great job.
I received my jacket today and I am quite impressed. It looks very nice and was shipped very promptly. Thank you! I will be recommending your service to other family/friends who need embroidery. Thanks again!
Dear Hannelore, 
Thank you very much for all that you do. Destiny loved the Celtic Fiddle Chick jacket. Everyone loves these jackets. I even had comments and praise on them from the top management of both Celtic Woman and PBS Television. They are all impressed with the quality of the work. These are better promotional material then anything PBS or Celtic Woman produces.
What great service, I'm sure I will be ordering more for the rest of my pilots soon.
thank you so much it's perfect... this is the most amazing company i've dealt with... i can't tell you my appreciation enough... and my sister's jacket is perfect as well... i couldn't even put into words i was overwhelmed with emotion...
thank you so much 
Received the jacket today. The quality of the jacket itself is very nice and the embroidery is perfect! I know my husband will love this Christmas morning. Thank you!!
Thank you so much! I really appreciate your wonderful customer relations and will be sure to come back to you for my embroidery needs!
Hello Hannelore, 
I just wanted to let you know that I received the hat yesterday already! It looks great! I like the font and the size of the lettering. I’m sure that my son-in-law will love it when we give it to him for his birthday next week. He wears the one that you did for him last year every time he gets on the boat! I have your email address in my “favorites” and I’m sure that I’ll be in touch with you again in the future.
Thanks again,
Got your package on Wednesday as you promised, exactly! It looks great, perfect, exact! I can't wait to show it off! I can't tell you how happy I am and how impressed I am with your company. I will be back to order soon! 
Thanks so much!!!!!
Thank you again for your help!
You have been a pleasure to work with. Professional, prompt, courteous, helpful and informative. I have your site bookmarked and will definitely be back to shop on your site! 
I just received the vest in the mail & it looks great! Thanks for the fast service, my mother-in-law will love it!
Thanks again!
You and your wonderful team are amazing...
Thank you so much for always taking such pride in your business and making sure that your customers are always satisfied.
Talk to you soon. 
I have ordered from your company before. I am so impressed! Your professionalism is to be commended. Also, Your products are of great priority. We own a restaurant and will continue to order from you in the future. Thank You!
I recieved the jacket today and just wanted to let you know that I am very pleased with it as well as the service I recieved with your company. Thank you for providing me with quality and efficiency in product, workmanship, and service. I certainly intend to use you guys again in the future. Thanks again, and I wish you all a happy holiday season.
Got 'em.  Just great - I am very pleased with the shirts and the embroidering.  Great value and great service.  I will definitely be a repeat customer and will pass along the positive buzz about your company.  Thanks much!
Hello Hannelore!
As you know, I told you  about my recent online shopping experience, and lost faith in the whole process.  The purchase I made through your website assured me that there are still honest people left in this world and that I should not give up hope.  Thankyou again for the beautiful shirt.  By the way, gave the shirt to my mother over the weekend and she absolutely adored it. She was very impressed and was relieved that she finally received the  shirt she had been searching for!
Sincerely your new faithful customer,
Hi Hannelore-
Things keep getting away from us with starting the new business, but I wanted to let you know we LOVE our embroidered stuff!!  The logo as you rendered it looks great on the clothes, even though it is a bit different from our print logo.  You really captured the "Whole Horse" element even though our budget required fewer colors and a simpler design.  Thank you for working with us and helping us get a great embroidered logo for a price our new small business could afford!
Anyway, we wanted to let you know how happy we were with our embroidery, and our whole experience with you.  You were great help with getting the logo digitized in a way we could afford, and helping with color selection, etc.  I did end up comparing with a number of places and I really like your fair, up-front, transparent pricing.  It made it a lot easier to figure out what the actual cost was going to be because you did not have to add on a bunch of confusing extra charges to figure out the total.  I am really glad we chose you to do our embroidery and we will definitely be ordering again and recommending you to anyone who asks.
Thans again- 
Denise and Katie 
Dear H & H,
I just wanted you folks to know that I received my aprons today as promised! They look great!! I will most definitely be purchasing from your company in the future.
Thanks again for the great job! 
Linda Ann 
Hi Hannelore,
Just wanted to say thanks. The robes are fantastic! We love them! And I don´t know where to start to praise the service from you. I will sure recommend you to others.
Have a wonderful day! 
Alle the best,
The hoodie and shorts were just received. They are awesome!!!!!!!!!! Thank you! I am telling everyone in my office about the company too! Again, thanks!
Hi Hannelore,
I received the jackets and they are FABULOUS! The computer did them no justice. Your work is amazing & everything was done the way I wanted. My coaches were beside themselves when we presented the jackets to them.
Truly Spectacular!
Thank You for ALL You've Done,
The blanket is beautiful and the stitching is excellent. I have seen other embroidery where the stitiching is not quite compact enough. I did not choose a design but I loved your large selection of designs and would definetely keep you in mind for a one of a kind design as well. When ordering online, it is often a concern if anyone on the other end of the order is going to communicate with you in a timely manner. So, I really appreciated how quickly you responded to my questions. Your prices are very reasonable including the S&H charges and you delivered my item very quickly. I loved that you sent the screenshots of what the finished product would look like and that you offered suggestions about my final design. I will purchase from you again in the future. Thank you so much!
Really Amazed and impressed.
Dear Hannelore,
The robe looks wonderful! It has really been a pleasure working with you. I will definitely recommend your company and I hope to work with you again in the future.
Dear Hannelore,
Thank you so much! I just received the hat - it looks PERFECT!!!! You guys did a fantastic job, and I couldn't be happier. It's been a pleasure working with you - it's so rare to receive personal contact these days! :) I'll definitely use (and recommend!!) you guys in the future. Happy holidays!!!
Warm Regards,
Hi Hannelore,
I received the bucket hats today, a day earlier than expected. They are exactly what I wanted and you did a perfect job on the embroidery. Thank you so much. I'll be sure to tell others about you.
Happy Thanksgiving and have a Great Holiday season.
Just wanted to let you know I received the package and the blanket is perfect. You all did a great job and I will highly recommend you to anyone I come across. Thanks so much!
Hello Hannelore,
I received the blanket yesterday as expected. I LOVE IT! I truly appreciate your judgement on the font size, it came out great. Looking forward to giving it as a gift. I am sure we will be doing business again in the future. 
Thanks again,
I received them and they look awsome! My husband loves them and I think I am going to have to order more. 
Thanks so much,
Hello Hannelore,
I wanted to let you know that I received the items yesterday and they are just darling! Thank you so much! My Mom is going to love them! I will definately keep your cards to do business with you again! 
I received them and they look awsome! My husband loves them and I think I am going to have to order more. 
Thanks so much,
Hello again. I just had to follow up with you, having received the shirt I ordered. First of all, I can't believe how quickly it got to me. It is beautiful and even better than I expected. I have to tell you, I was a little reluctant at first to buy from your site, because the price was so low. I figured it must be a pretty low-quality shirt. But, I knew it would be a novelty for my mom (a new grandmother), so I figured what the heck. Now, I've actually got the shirt, and it's wonderful quality. I am amazed! The fabric, your company's workmanship, the price, your service... you easily have given me the best overall internet shopping experience I've ever had in the ten years I've been shopping online. You can feel free to share this opinion with anyone, because you deserve a ton of business. Thank you SO much! I'll be back! 
Cathy G.
Just wanted to let you know, the sweatshirts arrived within an hour of your email last Friday, and they were perfect! They were Christmas gifts for my husband's family, which have their own business, and they loved them. I am very grateful for the fast, friendly and helpful service you provided, and I will absolutely recommend H&H to anyone in the future (I passed those business cards you sent along to my in-laws in case they want more sweatshirts, so don't be surprised if you get orders from more Drews in New England!). 
Happy Holidays
I wanted to let you know, I received the shipment when expected. It looks even better than I hoped- 
and I can be hard to please =) Thank you for all your help and awesome service. I look forward to using you again in the future. 
Merry Christmas
The apron looks fabulous! I'm sure my sister will love it. It was so nice doing business with someone who kept me informed of the status of my order. I'm sure I will order from you again. 
Thanks again for a terrific job, and thanks for the pen.
Thank you so much for the aprons!! They do look great and I really appreciated the special attention that you gave me. That kind of customer service rarely exists anymore. Very nice doing business with you!
Happy Holiday's!!!
Hi Hannelore,
I just wanted to drop you a note to tell you how pleased I was with the caps you did for me. The embroidery is BEAUTIFUL! I love each and every one you did. You adjusted the size of the writing for the smaller caps and did a great job. 
I will keep your card on file and you will be hearing from me in the future.
Many Thanks!
Just want to say THANK YOU. I think your company is AWESOME!!! I found exactly what I was looking for and you offered sizes that every woman could fit in. Not to mention the emboridory is great. I cannot thank your company enough and would reccomend to everyone I know. Thanks again!! Great work.
Just wanted let you know I felt you did a very nice job on this order.
Delivery was as promised and I think my friend was pleased, he's a little
grumpy now at 60, watch out at 70! Good luck in your business!
Hello Hannelore, 
I just wanted to let you know that I received the aprons yesterday and they look fantastic! We are so excited about them and we will now have great photographs, memories and keepsakes! Thank you so much again! Have a great weekend! 
Thank you very much for the e-mail, and it's nice to hear from you again. Your friendly and helpful customer service and the incredible work you provide are just a couple of reasons I have ordered from you again, and I look forward to receiving the shirts. I don't need them any earlier than the ETA so please take your time. Thank you again.
The apron is here!! It is just purfect!! Just what I imagined and wanted it to be! Thanks so very, very much. I am impressed and pleased.
Jana Luellen 
My towels arrived today and they are so cute! You do such beautiful work and I am just thrilled with them.
I really have apprciated all your help with this special order and look forward to do future business
with you whenever I need more embroidered towels.
It has been a real pleasure meeting you. I hope you have continued success in your business and will
highly recommend you to all of my friends!
Have a safe and good summer.
Thanks again.
Ruthann Humphrey
What a wonderful company!! 
This was my second order and I could have not been more pleased. Thanks for getting the item here in time for the special event.
The customer service is more than anyone can ever expect. Keep up the good work.
Dear Hannelore, 
Received your package today, you have been more than kind to us. I cannot express how I feel for your kindness. I will be meeting with the director and the manager of the shelter tomorrow to show them what nice friends we have with you and your company. I am sure that I will be ordering all of my personal embroidery from you as well as passing the word along. Thanks so much again! 
John Wright 
Animal Refuge League 
Westbrook, Maine 
Dear Hannelore,
I am sincere in saying that I am wowed by your customer service. I will be a repeat customer for years to come! Thank you so very much! 
Kathy Hauptli
I received the jacket today and it is so nice. I can't wait to give it to my friend's kids on Friday!! Now, one of my other friends wants your web site and might order something.
Take Care!!
I just received the fleece sweatshirt, and I am totally breathless. You went above and beyond by adding the logo to the shirt. I will be wearing this shirt everyday I can,not only to promote the shelter, but so I can tell everyone about H and H embroidery. Thanks again so much and you two are on the top of my" good friends" list. Thank you again! 
Animal Refuge League 
Westbrook, Maine 
Hi Hannelore! 
The Abbie sweatshirts arrived last night-- they are GREAT!!! Thank you again for such prompt service and such beautiful work! I love mine and can't WAIT to give the others theirs! 
Have a wonderful holiday season. 
Karen Harshman
I received the order and everything looks wonderful. Could I possibly order a medium windshirt like the others with the same embroidery of "Miller's Lawn and Landscaping. 
Hi Hannelore, 
The shirt arrived today...It is beautiful...just as I envisioned it! 




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